I had an interesting conversation with a feller from Texas the other day. I was telling him how I had formed my impressions of docs in employed situations from my experience on the East Coast. It just seemed that the solo practitioner was almost dead, if not completely so. Even in rural Maryland, it was more likely to find groups of two or three docs in private practice fiercely holding on to their independence in the face of large single- or multi-specialty groups encroaching from the suburbs. Many of the large groups have found Stark-compliant ways of working with nearby hospitals, or, in some areas, are outright owned by the hospitals.
I reflected to my acquaintance how different it was out here in the Western desert regions, where it seemed the employed docs sometimes felt they could act like it was their own shop and close up with less than a day's notice to stay home with the kids or go duck hunting or take whatever break is justified by a hard-working, highly-valued provider of a needed service by a grateful community.
You can't do that when there are 50 physicians and 300 employees whose work schedules are dependent on physicians providing billable services on razor-thin margins.
Well, maybe you can. It's all about the supply and demand equation, isn't it? If there aren't enough primary care physicians to go 'round, the tolerance for behavior inconsistent with a larger organization's overall well-being is better tolerated. And certainly the local physicians' culture has an important role to play. Texas docs, I was told were nearly never in large groups and they never tolerated overbearing administrative intrusions to their clinical or vocational independence.
I walked away from my conversation with a tall and lanky Texan (sorry for the cliche, but he was tall and nearly lanky), with an understanding of how different the situation is for physicians across the country and how my approach to change management and performance management is colored by my East Coast experience.
In areas where managed care penetration is high, employed physicians predominate by choice, and a high regard for academic analysis output exists, there is an atmosphere of understanding and willingness to work within a corporate environment. Evidence-based medicine, quality and performance improvement are all perceived as methods to improve health care delivery systems for the betterment of the community. Physicians understand the choice to enter employed positions and accept the trade-offs, giving up some independence for the sake of fewer administrative headaches, better benefits and perhaps, a reasonable lifestyle.
In areas where one or more of these conditions do not hold, physicians resent encroachment on their judgment, style or authority and mistrust the motives of administrators of all stripes. EBM, QI, and PI are bridles of control to be avoided at all costs and administrative entities are regarded to exist for their personal betterment and not the benefit of communities nor the doctors, Such physicians enter into an employed arrangement begrudgingly and only if they feel that their work is not subject to the kind of oversight that will reduce their independence.
OK, I'm dumb. I didn't realize the obvious until now. I have grown up in academic environments which are so dominated by various stakeholders that the independence of the community physician a distant recollection from the stories of William Carlos Williams; the vague memory of a historical work of fiction read in childhood. The East coast and its large cities are places where independent practitioners are abberations or mavericks worthy of awe, disbelief and admiration.
Elsewhere in the country, in smaller cities and younger landscapes, the independent practitioner has thrived and the battle for physicians' independence is much more vigorous.
It is possible to engage physicians any number of ways in future improvements to health care. The lessons of the East tell me that the best way is not confrontational. Without physicians, no meaningful reform is possible, despite the best efforts of other stakeholders. On the East Coast, docs have been beaten into submission. It took a long time, created a lot of ill feelings and did not accomplish much. The rest can do it faster, more collaboratively and with greater focus. The first step is to get a clear understanding of the situation and adapt to local environments.
Saturday, May 31, 2008
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3 comments:
A new revolutionary reformation has occurred in healthcare, which is known as concierge medicine. Its not a new word in healthcare, but certainly, it has evolved into a complete luxurious experience. It is an interesting alternative or supplement to the idea of universal health care.Certainly, Concierge medicine has come in to flash in recent times. Its new, not well known , but very effective. Actually, I would like to share an experience which might help others know concierge medication better. Getting engaged in the concierge level medical treatment in Elite Health medical Centre was a quite wise decision. They provide utmost care with the comfort. Their wellness program allows me to have a direct access to my personal physician via phone and email, but also in the emergency situation which I had because of having a heart attack, physician came home and also were present in the emergency room to expedite my care. They provided me a patient care concierge who managed all my transportation and accommodation. All this meant a lot to me when it comes to health. So, a concierge level hospitalization is a boon to me, and many other who are desiring to experience. It reduces risk level to a high extent. Many medical service providers are coming up with some completely revolutionized concept of Concierge medicine and Concierge Healthcare. This would create a novel relationship between patient and doctors, making a visit to hospital a better journey. You can also find some interesting information regarding concierge medicine from http://www.elitehealth.com/concierge_healthcare.php
Since I stopped writing this blog regularly, most of the comments have been advertising. I am in the mood this morning to answer this one.
Of course, concierge medicine is a joke. While it provides an innovative and expensive service to those who can afford it, it does nothing in terms of the health of large populations. There is nothing revolutionary about catering to the wealthy. This innovation is not disruptive.
On the other hand there is nothing wrong with caring for the chronically over-served, I just don't see it as a worthy inscription on a gravestone: "Here lies a physician who took immaculate care of a panel of 400 well-heeled patients."
I agree with you Mr. Ammon. I am curious to see how this managed care will react if we do get national health care. People with money love to feel important. And those who think they have money may want to jump on board to if they are forced to share a hospital room.
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