Sunday, August 19, 2007

Medical Errors and Medicare

According to the NY Times, Medicare is no longer paying to treat preventable medical errors in hospitals. This includes injuries and infections acquired in-hospital.

Now the US may go down as the first country in history and in the world that establishes this level of accountability for outcomes.

Medpundit has weighed in to be skeptical that not paying for things can improve care.
The Antidote has summarized the intent of the initiative and pointed out (in the last sentence) that it has not been studied rigorously.

I am quite certain there will be many more comments.

While I understand the value of increasing medical accountability, there must still be recognition that all outcomes, including hospital-acquired infections, have multifactorial causation. So what about a catheter-related infection in someone whose immune system is suppressed from medication. What if the infection was acquired outside the hospital, but became evident in-hospital? What if the patient didn't follow directions? What about the visitors?

Not to be stupid about it, but there is a reason the doctor gets paid, even if the patient dies. The service is provided but the outcome cannot be guaranteed.

I remember a patient who came in for a "flu shot" because they'd been horribly sick for a week. We made sure nothing else was going on and determined that he was actually recovering from a viral infection, probably not even influenza.

My advice was to go home, do liquids and the occasional cold remedy but he wanted a shot to make him feel betetr. When I explained that no such treatment existed and the only cure was time, he looked me straight in the eye and bald-faced asked for his money back!

Remember this new Medicare rule hasn't even been released yet, so it's too early to know, but I think there is no way of operationalizing it. There are just too many factors to consider and I doubt anyone at Health and Human Services can keep up with an algorithm of more than 5a couple of steps. It just looks like a bone-headed attempt by a bureaucracy desperate to placate consumer groups, who in turn, have unreasonable expectations of what health care can realistically deliver.

There is no rule that intelligent people can't find a way around. For every rule, there is necessarily a countermeasure. The NY Times article included commentary that suggests documentation of the presence or absence of infections at admission will become a priority. If you can prove someone was admitted with an infection, you'll get paid for the admission. This means that all patients will probably get blood and urine cultures on admission. A misguided rule can bankrupt the country in microbiology tests alone.

The other appalling aspect of this rule is that it does not respect the single most important principle of quality data: NEVER use your data punitively. Despite every temptation to do so, the risk is that you may provide an incentive for people to fiddle with or otherwise manipulate their data. Of course, nobody would actually fudge something as important as infection rates or medication errors. However, if someone did, my response would be, "What did you expect?"

Water flows downhill.

With all due respect to Paul Levy at Beth Israel Deaconess Medical Center, who is uncommonly open with performance data, I don't believe any hospital, possibly even BIDMC, will share quality data again if quality data is used so indiscriminately.

This country desperately needs transparency and a well-thought out response to quality incentives. So far, I don't see it. But the rule is scheduled to be published next week, so we'll see.

9 comments:

Paul Levy said...

Zagreus,

I've posted your link on the Health Care for All entry on this topic: http://blog.hcfama.org/?p=1136. Let's see if it prompts some crosstalk.

Val said...

I have to agree with you, Zagreus. When data is used in a punitive manner, honesty goes out the window. Many hospitals are hanging on by a thread financially - if they have to eat the cost of every infection (whether it was caused by a true lapse in cleanliness on the part of the hospital, or because of immunocompromise or prior infection) they will surely cover up and lie about the stats. And if they don't then I guess they may go bankrupt - leaving the population they serve (generally the poor) with no where to go.

But it IS imperative for all hospitals to reduce their infection rates as much as possible. So how do we incentivize that?

the sak said...

Tufts University School of Dental Medicine clinics have not made available the infection rates there.

How would you persuade Tufts to disclose the infection rates of this tremendous medical center?...

Zagreus Ammon said...

There are usually one of two responses to the first time you view your own performance figures:

1) Wow, that's better than I thought or

2) There's no way. Something's wrong with the data.

Folks in the first group don't need convincing. Since the second response is by far the most common, I can say it takes an act of courage and commitment to publish your numbers.

Emily DeVoto, Ph.D., said...

Re. using data punitively - isn't this still an advance over the old way of doing things, i.e. hitting one doc with a malpractice suit because he or she happens to be at the sharp end of the needle? At least this approach puts the responsibility for errors more appropriately on the whole hospital.

Still, I agree that we need much better data on the efficacy of nonreimbursement for adverse events and HAI. The points you've brought up here are excellent.

Toni Brayer MD said...

I have to say I disagree and I think it is fine that Medicare is using financial incentives to drive quality and safety. Hospitals have a year to start focusing on and developing safe practices for the "never events". It's not perfect, but there comes a time when we just can't accept status quo any longer with excused about how hard it is to change.

ROBERT LASZEWSKI said...

Zagreus:

Congratulations on your new blog. I described it to my readers as, a Doc with a good blogside manner!

I noted your comments in this post in a related one on my site: http://healthpolicyandmarket.blogspot.com/

Zagreus Ammon said...

To Toni Brayer,

I actually agree with you about the need to change. I just think we need to be careful about the pace of change.

My question is why should it be all or none. Perhaps a 20% reduction in payments to hospitals would be a good way to encourage pursuing this promising, but as yet incompletely validated method of incentivizing hospitals.

kudzi muchaka said...

My thought is that these are only 8conditions that CMS is starting off with. There could be more and there will be more. Isn't this tantamount to a gradual incentivization of the HAC/HAI exercise? The other side of the equation for me is that historically, CMS has been incentivizing hospitals not to, necessarily, expend additional resources to decrease "preventable conditions", if they so choose.

I feel that there are more hospitals than not that need to reengineer the way they do things and become more efficient & effective when it comes to reducing "preventable conditions" and so this has to be a start. Perhaps it is time for hospitals and physicians to partner up and figure out a way to minimize HAI's. In implementing HAI-reduction measures would'nt this lead to shorter lengths of stay thereby more available beds, thereby relieving the ED's, somewhat? I am also trying to resist the greatest good for the greatest number argument...